Privacy Policy

Welcome to Scoreladder ("Scoreladder," "we," "our," or "us"). This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using Scoreladder's websites, applications, services, competitions, rankings, and related platforms.

Eligibility

Scoreladder is intended only for individuals who are at least 13 years old. By creating an account or using our services, you represent that you are 13 years of age or older.

Information We Collect

Information You Provide

• Username
• Display name
• Profile picture
• Email address
• Authentication information from supported login providers
• Tester application information
• Support requests and communications
• Contact information voluntarily provided by you

Information Generated Through Use

• Rankings and ladder positions
• ELO ratings
• Answer accuracy percentages
• Competition participation
• Match history
• Account activity
• Platform usage statistics

Authentication Providers

You may sign in using supported third-party authentication providers, including Discord and Google. When using these providers, we may receive account information necessary to authenticate and operate your Scoreladder account.

Technical Information

• IP addresses
• Device information
• Browser information
• Operating system information
• Diagnostic and security logs

Public Information

The following information is public by default and may be visible to other users and visitors:

• Username
• Display name
• Profile picture
• ELO rating
• Answer accuracy percentage
• Public rankings
• Competition results
• Ladder participation

Users should assume that public profile information may be indexed, archived, or viewed by others.

Private Information

The following information is private by default:

• Email addresses
• Contact information
• Authentication identifiers
• Tester application details
• Account recovery information

Private information will not be publicly displayed unless you explicitly choose to make it public.

How We Use Information

• Provide and maintain the Scoreladder platform
• Authenticate users
• Calculate rankings, ratings, and statistics
• Prevent cheating, abuse, and fraud
• Improve platform functionality and reliability
• Contact users regarding testing opportunities
• Respond to support requests
• Enforce our Terms of Service
• Comply with legal obligations

Testing Program Communications

Users who apply to participate in testing programs may be contacted regarding testing opportunities and updates. Depending on the information provided during registration, communications may occur through:

• Discord direct messages
• Discord friend requests
• Email
• Other contact methods voluntarily supplied by the user

Users who apply for testing consent to being contacted regarding testing-related matters.

Artificial Intelligence

Scoreladder may use privately hosted artificial intelligence systems to generate questions and platform content. User data is not sold or provided to third-party AI providers for question generation.

Analytics

Scoreladder does not independently operate advertising or behavioral tracking systems. Infrastructure providers, including Cloudflare, may collect operational and analytics data necessary to provide security, performance, and reliability services.

Data Security

Personally identifying information stored within our infrastructure is encrypted when stored. While we strive to protect user data, no method of electronic storage or transmission can be guaranteed to be completely secure.

Third-Party Services

• Cloudflare
• GitHub
• Discord
• Google Authentication Services

These providers maintain their own privacy policies governing their services.

Data Retention

Users may request deletion of personal information where applicable. Certain records may be retained indefinitely, including usernames, display names, moderation records, and other limited account-related information necessary to:

• Prevent impersonation
• Maintain ranking history integrity
• Preserve competition records
• Enforce platform rules
• Protect the security of the service

Data Deletion Requests

Users may request the deletion of personal information. Upon receiving a valid request, we will make reasonable efforts to remove or anonymize personal information that is no longer necessary for the operation of the platform.

Donations

Scoreladder may accept voluntary donations to support platform operations. Donations do not grant ownership rights, special legal status, or guaranteed platform benefits unless explicitly stated.

Changes to This Policy

We may update this Privacy Policy from time to time. When significant changes are made, we will update the "Last Updated" date and may provide additional notice where appropriate.

Contact

Questions regarding this Privacy Policy may be directed to: privacy@scoreladder.org